CT4-V CT4V BW Seats Peeling

[captchunk25]

Hello from Columbus, OH. I recently picked up a 2023 CT4V Blackwing in Electric Blue. First post here but have been lingering for about a year during my search for my car.

I was able to find a well taken care of care but there is one flaw that I am curious if anyone else is having an issue with. Also, if you have had this problem have you had any luck getting it replaced under warranty? I could see Cadillac fighting this as it is a "wear item". See photo for reference of the leather peeling.

Thank you for your insight!

 

[1Evil55]

Gross. Dude before you might have been larger framed and took work to push themselves out.
I have a small spot on my BW5 on the piping where it has delaminated. The spot is only about 2.5mm so I've left it alone for now. I've considered using a toothpick with a dab of superglue to apply and hope it stuck.

 

[shbox]

That's going to be tough for a warranty claim on a used car. A dealer would have to be super sympathetic. Previous owner could have caused the damage like @1Evil55 said.

 

[jbawden]

Maybe the PO carried a phone or something on his belt? He was fastest in the west on drawing his phone from his belt, yup, 'ol iPhone McGillacuddy...

As a tangent, you can clearly see why some of us don't buy into the "leather conditioning" product fallacy. All that stuff does is make the coating extra shiny and slippery.

 

[668LT4]

Like the others, I'm guessing that was owned by a big ol boy. How one gets in and out of a seat really affects longevity, in my opinion. Given where the wear is, could also be that he carried on that side, and part of his rig was rubbing on the seat. Nonetheless, I don't see this as a warranty issue.

 

[1Evil55]

Maybe the PO carried a phone or something on his belt? He was fastest in the west on drawing his phone from his belt, yup, 'ol iPhone McGillacuddy...

As a tangent, you can clearly see why some of us don't buy into the "leather conditioning" product fallacy. All that stuff does is make the coating extra shiny and slippery.

That slippery characteristic might have helped in this situation.

As for wear and tear on seats, I'm about 165 dressed. In every car I've ever owned the seats look brand new still at the end of my ownership. I've always been conscientious, maybe anal to some, how I enter and exit along with what is in my pockets or belt clips or whatever. No crunched corners, scratched leather, tears, etc.

 

[pmsteinm]

I had similar wear on my 09 V (although not as bad). I'm thin but what was causing it was my work badge. I would clip the holder on my belt on my left and it would rub on the seat when exiting. Once I noticed the damage I stopped wearing my badge in the car.

 

[Rob CT4-V]

As long as your bumper to bumper warranty hasn't expired, they should cover it. I was in my 3rd year of warranty on my 04 GTO, the bolster was showing wear and Pontiac replaced the top half leather of the seat. I don't see why Cadillac wouldn't do that also.

 

[Finally-a-V]

As long as your bumper to bumper warranty hasn't expired, they should cover it. I was in my 3rd year of warranty on my 04 GTO, the bolster was showing wear and Pontiac replaced the top half leather of the seat. I don't see why Cadillac wouldn't do that also.

I have to agree. IIRC, some of the Recaros in the 3rd Gen CTSV's were wearing prematurely and they were replaced under warranty.

 

[DonD]

Maybe the PO carried a phone or something on his belt? He was fastest in the west on drawing his phone from his belt, yup, 'ol iPhone McGillacuddy...

As a tangent, you can clearly see why some of us don't buy into the "leather conditioning" product fallacy. All that stuff does is make the coating extra shiny and slippery.

Don't agree with that. I put some Meguiar's leather conditioner on my 2024 CTV-4 BW (Road Atlanta IMSA car)) Don't know if the IMSA label makes any difference but the leather conditioner did seem to soften the seats. Don

 

[PrimeTime]

Maybe the PO carried a phone or something on his belt? He was fastest in the west on drawing his phone from his belt, yup, 'ol iPhone McGillacuddy...

As a tangent, you can clearly see why some of us don't buy into the "leather conditioning" product fallacy. All that stuff does is make the coating extra shiny and slippery.

Looks like a holster scar. Lefty.

 

[PrimeTime]

Try this if you can find it on amazon or Ebay.

 

[Exia]

That looks like excessive rubbing and its gone right through the top layer.

No conditioner or restoring cream will fix that.

If you bought it used with that issue I would hope you negotiated a fair price or would have told them to fix the seat before you took delivery.

I'd try a warranty claim regardless, cant hurt. If that doesn't work I'd talk to the dealer you bought it from (assuming this is a recent purchase and it came this way) and have them fix it at their cost.

 

[BimmerFan]

... I'm about 165 dressed.

I think I can speak for everyone here when I request that you stay that way. Dressed, that is.

OP, if they do deny the claim (as I would expect that they would) any decent reconditioning person can fix that. Your dealer should be able to recommend someone, as they do that kind of stuff for used cars all the time. Or rather, they should do that kind of stuff all of the time (apparently the selling dealer decided to save $50 and not bother).

 

[captchunk25]

View attachment 29637 Try this if you can find it on amazon or Ebay.

I'll give it a try if the dealer won't replace under warranty. I was also curious if anyone else had this problem in their car.

Thank you for all of the responses! I forgot to turn on notifications for the post so I thought it was sitting empty. I'll keep you updated on what happens with it.