I had a dealer 'save' my build as a configuration in their system - they gave me a build number and everything - but they never submitted it to GM. Automated chat bot couldn't find it, always went to a representative. 'Order' stayed at 0500 until I found a dealer who actually wanted my money!Thanks Rob for the confirmation of the process - that's how we thought it worked too! However, we had been told differently this time around. Now to find out what's up at the dealership.