Condensation in tail lights

[bwblue]

Noticed this after less than one week of ownership and 50mi of driving. Both sides. Has this happened to anyone else?

Looks like they were badly sealed from the factory. Dealer is giving me a hard time about it being a warranty fix, which it most certainly is. I'm baffled by how they could even question it; they haven't been the greatest to deal with, so I'm also not surprised.

 

[OldGoat]

Two choices, ask for # of regional rep or find another dealer. Sorry to hear your having issues, should be cut and dry(no pun intended) warranty repair

 

[bwblue]

Two choices, ask for # of regional rep or find another dealer. Sorry to hear your having issues, should be cut and dry(no pun intended) warranty repair

Thanks for the advice! Will do.

 

[jbawden]

Image 5176 more than the others looks the blemish is on the outside of the lens? I had new MDX years ago that had exhibited a similar appearance and warranty was a tough one. The dealer claimed condensation would be "wet" but these stains are/were dry and I should be more careful. Ultimately I pointed out that the stains were on the inside of the lens, and they finally relented.

 

[bwblue]

Image 5176 more than the others looks the blemish is on the outside of the lens? I had new MDX years ago that had exhibited a similar appearance and warranty was a tough one. The dealer claimed condensation would be "wet" but these stains are/were dry and I should be more careful. Ultimately I pointed out that the stains were on the inside of the lens, and they finally relented.

I was going to call that out but decided not to. Everything is inside the glass.

Rule #1-10 in life is to check for user error (ahem, myself ).

 

[FrisVee]

I recently noticed the same issue in both of my rear taillights, and the right front headlight.

 

[jonnywaffles11]

Shit I just checked and my driver's side taillight has it as well. I wonder if this is the adhesive that ran before uv curing as I have never seen any condensation and it was just washed yesterday. Regardless, i can see it easily when looking for it and Im going to try and get over to the dealership this week to see what they say

 

[NewCaddy]

Two choices, ask for # of regional rep or find another dealer. Sorry to hear your having issues, should be cut and dry(no pun intended) warranty repair

or ask for the Zone Manager as that may be the exact title

 

[SIX 40]

I had the same issue with the headlights in
my V3. They replaced both under warranty without any push back.

 

[jonnywaffles11]

Update, dealer just swapped my taillight. Emailed pictures, they ordered a new one without question. Waited at the dealer and it only took them 1hr to swap. New one is full of swirls as to be expected for a "factory finish", but looks clear so all good. Call your dealer if you have a similar issue.

 

[lantz]

Same issue here. Not condensation. Glue streaks and crazing. Two new tail lights on order. No dealer pushback. But now I have to check my headlights. How are all these defects getting through Cadillac QC?

 

[KatyTxCT5V]

Are only the 4BW’s having this problem? My look perfect for my 5BW and hope they stay that way.

 

[lantz]

Same issue here. Two new tail lights on order. No dealer pushback. But now I have to check my headlights. How are all these defects getting through Cadillac QC?

I could see nothing in headlights. Phew

 

[FLYARMY]

I posted before that I have discovered condensation in my 5BW's headlights. It looks pretty bad. When I take it out of storage I will take a look at it and see what needs to be done.

 

[lantz]

Now have leak in trunk after taillights replacement. Passenger side pics of torn gasket without adhesive. They did‘t make sure that fastener was watertight. Driver side had no washer gasket at all after taillight replacement. Not clear what is supposed to be there to seal those holes. Anyone have a pick of their nonleaking car and that fastener? Taking to dealer tomorrow. Meeting with general manager too. This car has been a nightmare.