So I took the day off today to stay with my son who was sick. I mentioned in a post yesterday that I spoke to the sales mgr at my dealer and he told me that in addition to my frustration, he has a bunch of pissed off Escalade customers. Since I had some free time today, I decided to read a 50 page thread on an Escalade forum on another site. I swear those folks are living in a parallel universe to us. Just substitute Arlington for Lansing and I could have easily been reading this thread. Here are some actual quotes:
-Have checked every week and no new news
-My Premium luxury was supposed to get built this week but my status reverted back to 3000 for whatever reason.
-It’s a shit show right now for any and all trims
-I don’t know what the constraints are but I can tell you the less options/packages you have the more likely your vehicle will be built sooner
-For example, he just received a Premium Luxury Sport, I believe, but if he looks up event code it shows 3800 and sitting in Texas. It isn’t in Texas…it’s in Fishers, IN. Sooo he says he can see that my car was moved from one location to another at the Midlothian, TX site where my car has been sitting for almost 4 weeks
-That definitely has to be a chip hold of some sort. I can’t imagine a car sitting not waiting on anything for 2 months
-Ask your dealer to check VINVIEW
-Do you know if there is another site to track by VIN # ?
Of course there’s a ton more but you get the idea. I thought it was pretty amusing but I guess my point here is that we’re not the only ones suffering. Misery loves company!