The guy showed what he really was, by what he was caught talking about on the camera to one of his employees. There was no apology gonna keep us doing business. His days were numbered anyway. There is a new owner there now that we do business with and so far, so good. I have cameras on my summer home and it caught a HVAC guy talking shit about how we have a garbage heating/ac system that was a pain to do maintenance on. THEY were the ones that recommended and sold it to us ! He was a dirt bag that was soon fired after it was found that he would sabotage the system to get more work. When you find an honest and qualified mechanic....keep them and treat them well.
I don't have faith in my local Cadillac dealership to do quality work on my Blackwing and need to find someone for after my warranty expires. There is a local guy who specializes in only Corvettes and I will ask him if he will do Blackwings since they basically have the same DNA.