#PIC6104B: Lower Touch Screen Functions Inoperative - (Sep 20, 2016)
<tbody>
</tbody>
This PI was superseded to update parts information. Please discard PIC6104A.
<dl>
<dt>Condition/Concern
</dt> <dd>
*Some customers may comment that the lower center section of the display will not work when pressed (typically the favorite/preset icons). *All other areas of the touch screen work normally.
</dd></dl><dl><dt>Recommendation/Instructions
</dt> <dd>
If this concern is encountered and duplicated at the dealer, replace the ICS (Integrated Center Stack) by following the SI replacement procedure.
Note: This information only applies to the*bottom middle section of the touch screen.*
</dd></dl><dl><dt>Parts Information
</dt> <dd>
2013-2015 model years, please contact your ESC and replace the ICS for this concern.
2016 model years, please contact GMTAC for authorization prior to contacting your ESC for an exchange ICS.
Use the latest part number available from your ESC (Electronic Service Center).
</dd></dl>
| Subject:* | Lower Touch Screen Functions Inoperative | |
| Models:* | 2013-2016 Cadillac ATS, ATS-V, SRX, XTS | |
| 2014-2016 Cadillac CTS, CTS-V, ELR | ||
| 2015-2016 Cadillac Escalade | ||
| Equipped with CUE 8 Inch Touch Screen |
<tbody>
</tbody>
This PI was superseded to update parts information. Please discard PIC6104A.
<dl>
<dt>Condition/Concern
</dt> <dd>
*Some customers may comment that the lower center section of the display will not work when pressed (typically the favorite/preset icons). *All other areas of the touch screen work normally.
</dd></dl><dl><dt>Recommendation/Instructions
</dt> <dd>
If this concern is encountered and duplicated at the dealer, replace the ICS (Integrated Center Stack) by following the SI replacement procedure.
Note: This information only applies to the*bottom middle section of the touch screen.*
</dd></dl><dl><dt>Parts Information
</dt> <dd>
2013-2015 model years, please contact your ESC and replace the ICS for this concern.
2016 model years, please contact GMTAC for authorization prior to contacting your ESC for an exchange ICS.
Use the latest part number available from your ESC (Electronic Service Center).
</dd></dl>
