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bloominguez
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  • good afternoon.
    I see you're in the Atlanta area. Can i ask where you get your BW serviced?
    I purchased my CT5vBW at Jim Ellis in December & didn't have a good service experience a few weeks ago.
    i'm considering Capital or Classic Cadillac. Any experience with either?
    Thanks,
    Patrick Carey
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    C
    CareyPJ
    they took our new CT5-vBW on a joy ride for lunch :(
    the MyCadillac geoFence alerted us that our car left the premises and was parked in some shopping center at a restaurant. When I asked the Service Manager if it was general practice to drive the customer's car to lunch, he suggested the technician was trouble-shooting. The Service Manager said he would look into it, but we never heard from him again.
    C
    CareyPJ
    The PDR and the MyCadillac app has it all recorded, whenever we get that follow-up call from the Jim Ellis Service Manager or General Manager.
    bloominguez
    bloominguez
    That is not good at all. Shit, I need to keep an eye open next time I'm there.
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